Reddy calls for Accelerated Exploration of Critical Minerals at NMEDT Governing Body Meeting (See 'Corp Brief') IBC - Non-inclusion of claim in resolution plan results in its extinguishment, and any claim which is not expressly included in resolution plan, and which is not expressly barred as per such plan, cannot be inferred: SC (See 'Legal Desk') National Centre to promote organic and natural farming (See 'Corp Brief') Bharat 6G Alliance expands six-fold, emerging as key driver of 6G ambitions (See 'Corp Brief') PMLA - Recourse to LOC can be taken by investigating agency in cognizable offences if accused is deliberately evading arrest or not appearing in trial court despite Non-Bailable Warrants: HC (See 'Legal Desk') Semicon India Programme boosts domestic Chip Manufacturing and Design Ecosystem (See 'Corp Brief') TRAI undertakes assessment of quality of service by conducting drive test (See 'Corp Brief') A&C - Once strong prima facie case of copyright infringement is established, interim injunction to protect copyright must typically follow: HC (See 'Legal Desk') CSR Conclave: 'Empowering Tribals through CSR' (See 'Corp Brief') CSIR & MEA jointly host Ambassadors from Global South (See 'Corp Brief') Nadda reaffirms India's Commitment to Eliminate TB Ahead of Global Targets (See 'Corp Brief') Ministry of Ayush and DBT announce collaborative Clinical Study on Ayurveda (See 'Corp Brief') IBC - Issues of fraud or existence of debt must be decided by insolvency tribunal, not civil court: HC (See 'Legal Desk') RBI strengthens Framework on Unauthorised Electronic Banking Transactions (See 'Corp Brief') Govt expands DEH Initiative to Boost District-Level Export Competitiveness (See 'Corp Brief') DPIIT signs MoU with leading AC company to strengthen manufacturing ecosystem (See 'Corp Brief') Two-Day Eastern Region Review Meeting of CGCA concludes (See 'Corp Brief') IPR - Minor variations in product that do not alter essential mode of operation of patented invention are considered mere engineering variations: HC (See 'Legal Desk') Paatil calls for 'Jan Bhagidari' to strengthen Water Conservation Efforts (See 'Corp Brief') IICA successfully concludes 4th Batch of Directors' Certification in Corporate Governance (See 'Corp Brief') Ministry of MSME assisting entrepreneurs in setting up of new micro enterprises (See 'Corp Brief') COFEPOSA - Dispute over rent or mesne profits for immovable property leased for commercial purposes is 'commercial dispute': HC (See 'Legal Desk') Amendments to Banking Regulation Act and MSCS Act, 2002 enhance oversight & accountability (See 'Corp Brief') MY Bharat mobilises Youth across 763 Districts for Shaheed Diwas Padyatra (See 'Corp Brief') PMLA - Even property acquired prior to commission of crime can be provisionally attached finding it falling in definition of 'proceeds of crime': SAFEMA (See 'Legal Desk') Ministry of Mines to launch 7th Tranche of Auction of Critical and Strategic Minerals (See 'Corp Brief') Jal Mahotsav 2026 gives momentum to 'Jal Sanchay se Jan Bhagidari' (See 'Corp Brief') Ministry of Mines to organise National DMF Summit 2026 (See 'Corp Brief') PMLA - High Court of Delhi lacked territorial jurisdiction to hear appeal filed against Appellant based in Kolkata; GST registration at Delhi, occasional hearings before Delhi Bench of NCLT do not establish that appellant ordinarily operates in Delhi: HC (See 'Legal Desk') Union Minister chairs 90th Meeting of Standing Committee of National Board for Wildlife (See 'Corp Brief') India achieves 1 billion Tonne Coal Production Milestone Again (See 'Corp Brief') Capital Market - SEBI's regulations are framed to protect rights of stakeholders in securities market, and violation of its regulations being matter of public law, can't be condoned by private resolution of shareholders: SC (See 'Legal Desk') PDUNASS conducts DoPT-Sponsored Training Programme (See 'Corp Brief') Govt introduces Credit Guarantee Scheme for Microfinance Institutions-2.0 (See 'Corp Brief') Supreme Court Clears Path For Single Insolvency Proceedings Against Linked Group Companies (See CORP EINSICHT)

Print

TRAI undertakes assessment of quality of service by conducting drive test

Published: Mar 26, 2026

By TIOLCorplaws News Service

NEW DELHI, MAR 26, 2026: THE Telecom Regulatory Authority of India Act, 1997 empowers the Telecom Regulatory Authority of India (TRAI) to notify the rates of telecommunication services. As per the existing tariff framework, tariff for mobile and data services is under forbearance, except for services such as national roaming, rural fixed line services, mobile number portability and leased circuits. Subject to compliance with extant regulatory provisions, service providers are free to design and offer tariffs based on their understanding of the market situation and other commercial considerations. Competition exists in the market and the policies of the government and regulatory framework notified by TRAI has resulted in India having one of the lowest tariffs for subscribers of mobile services.

Sub-clause (v) of clause (b) of sub-section (1) of section 11 of the TRAI Act, 1997 entrusts TRAI the function of laying down the standards of quality of service to be provided by the service providers and ensure the quality of service so as to protect the interest of the consumers of telecommunication services.

The following steps have been taken to monitor the quality of service of mobile services:

I. The performance of service providers is regularly monitored by TRAI against the benchmark for various quality of service parameters laid down by TRAI, through collection of periodic performance monitoring reports from service providers.

II. The said reports are submitted to TRAI on quarterly basis for each Licensed Service Area (LSA). However, the reports for mobile services are submitted on a monthly basis.

III. Wherever the quality-of-service benchmarks are not met, TRAI calls for the explanation of the service provider concerned and after considering the response of the service providers, imposes financial disincentive as per the provision of regulations made by it.

IV. TRAI also carries out an audit of the said reports through its own officers or independent agencies.

V. In addition, TRAI undertakes assessment of quality of service by conducting drive test on selected routes through its own officers or independent agencies.

VI. TRAI publishes the results of the audit and assessment of quality of service and drive tests on its website for information of stakeholders.

TRAI's Standards of Quality of Service of Access (Wireline and Wireless) and Broadband (Wireline And Wireless) Service Regulations, 2024 dated 02.08.2024 has provision for imposition of financial disincentives (FD) in case of non-compliance of prescribed benchmark of any QoS parameter by service providers.

As per the regulations, service provider is liable to pay an amount not exceeding rupees one lakh per benchmark for the first contravention: rupees two lakhs for the second consecutive contravention and rupees three lakhs for each consecutive contravention occurring thereafter.

Accordingly, wherever the Quality-of-Service benchmarks are not met, the explanation of the concerned service provider is called for and after considering the response of the service provider financial disincentive are imposed on service provider for non-complied QoS parameters, as per the provision of the QoS regulations.

This information was given by the Minister of State for Communications and Rural Development Dr Pemmasani Chandra Sekhar in a written reply to a question in the Lok Sabha yesterday.

TIOL CORP SEARCH

TIOL GROUP WEBSITES

taxindiaonline
taxindiainternational
tioltube
TKF
TIOLawards
A TIOL Website. Copyright © 2025 TIOLcorplaws.com All rights reserved.