Negotiable Instruments Act - High Courts should issue practice directions to Magistrates to record reasons before converting trial of complaints u/s 138 of the Negotiable Instruments Act from summary trial to summons trial: SC (See 'Legal Desk') IBC - There is no collusion between Liquidator and Respondent to defeat rightful claims of ex-workers: NCLAT (See 'Legal Desk') Airlines may cut losses to Rs 10,000 cr this fiscal: CRISIL (See 'Corp Brief') Ease My Trip, Cleartrip partner with MoT to strengthen tourism (See 'Corp Brief') Limitation Act - Reflection of debt in books of accounts amounts to acknowledgment of debt u/s 18 of the Limitation Act, 1963 - SC Lager Bench (See 'Legal Desk') PMLA - Bail application can be rejected considering nature of accusations against the applicant, his conduct and non-co-operation in investigation: HC (See 'Legal Desk') IBC - CIRP is time bound process and Appellant being outsider is neither aggrieved party in process of CIRP nor has locus standi to file the appeal: NCLAT (See 'Legal Desk') Arbitration – HC can interfere with impugned award u/s 34 to the extent it is patently illegal and erroneous on face: HC (See 'Legal Desk') IBC - Right to extend date of limitation can't be availed even without Debtor's acknowledgement of one's debt: NCLAT (See 'Legal Desk') L & T appoints Anil Rander as CFO Construction arm of L&T receives multiple orders worth Rs 2,500 crore Apple makes USD 200 mn Restore Fund to reduce carbon NIXI announces 3 initiatives to boost adoption of IPv6 (See 'Corp Brief') Microsoft to promote digital agriculture in 100 Indian villages (See 'Corp Brief') Mall revenues to be lower than pre-pandemic level in FY22: CRISIL (See 'Corp Brief') Dassault Systemes Foundation to support Indian entrepreneurs (See 'Corp Brief') Companies Act, 2013 - Conditions u/s 212(6)(b) ought to be fulfilled even when fraud committed u/s 447 causes no loss to public exchequer and interest: HC (See 'Legal Desk') IBC - Appeal should be dismissed as Appellant is not serious in pursuing his remedy before NCLT: NCLAT (See 'Legal Desk') SEBI Regulations - Mere 'forwarded as received' WhatsApp message circulated on group regarding quarterly financial results of Company closely matching with vital statistics some time before the publication of same does not amount to UPSI: SAT (See 'Legal Desk') Trade Mark Act - Plaintiff is prior user and adoption of impugned mark by defendant is prima facie dishonest: HC (See 'Legal Desk') Pandemic turns into 'Kalashnikov' - A Pogrom against the Poor!

E-Daakhil consumer grievance redressal portal operational in 15 States, UTs

Published: Feb 26, 2021

By TIOLCORPLAWS News Service

NEW DELHI, FEB 26, 2021: THE e-Daakhil portal for consumer grievance redressal is now operational in 15 States and Union Territories (UTs) across India with the Department of Consumer Affairs following up with other State governments to launch the e-filing portal at their ends.

"E-Daakhil portal, launched by National Consumer Dispute Redressal Commission (NCDRC) on September 7, 2020, for online redressal of consumer grievances now operational in 15 States/UTs," said the Consumer Affairs Ministry on Friday.

Created to enable e-filing of consumer complaints in the Consumer Commissions as per the new Consumer Protection Act, 2019, the portal facilitates the filing process for citizens and advocates.

The digital software also has many features like e-Notice, case document download link and video conferencing hearing link, filing written response by opposite party, filing rejoinder by complainant and alerts via SMS and email.

It also facilitates the Consumer Commissions to scrutinise the complaints online and decide whether to accept, reject or forward the complaint to the concerned commission for further processing.

To facilitate rural consumers' e-filing, it has been decided to integrate the Common Service Centres (CSC) with the e-daakhil portal in filing their complaints in the Consumer Commission.

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