MeitY Pavilion showcases India's digital innovation at India Mobile Congress 2026 (See 'Corp Brief') DRI seizes around 5.8 kg foreign-origin gold worth Rs. 9 crores (See 'Corp Brief') Keylong to house ICMR's first dedicated centre for high-altitude medicine (See 'Corp Brief') SARFAESI - Demand notice issued under Rule 7(1) of IBC Rules, 2019 does not, per se, commence insolvency proceedings against personal guarantors or trigger interim moratorium per Section 96 of IBC 2016: HC (See 'Legal Desk') Digital Health Resources crucial to Building India's Research Mindset: Health Secy (See 'Corp Brief') 53 Tele-MANAS Cells operational across all 36 States (See 'Corp Brief') CSR is not merely a statutory obligation but as strategic instrument for India's growth: Former Cab Secry (See 'Corp Brief') FEMA - Intimation to Customs does not, by itself, constitute proof of import of software, particularly where the software was claimed to have been received through a data communication channel: Tribunal (See 'Legal Desk') India's maritime future will be written by young people: Sonowal (See 'Corp Brief') IPR - If defendant adopts mark that is minor phonetic and visual manipulation of well-known registered trademark, coupled with identical colour scheme, get-up, and trade dress, strong prima facie case of trademark & copyright infringement is made out: HC (See 'Legal Desk') ICAR-IIAB organises Pre-Rabi Kisan Goshti for 1,500 Farmers (See 'Corp Brief') IBC - Per Section 9 of IBC, where operational debt meets statutory threshold & no pre-existing dispute exists, then application for initiation of CIRP is maintainable: NCLT (See 'Legal Desk') India targets 10% of Global 6G Patents and Standards: MoS (See 'Corp Brief') SEBI - Allegation of violations of SEBI (Prohibition of Fraudulent and Unfair Trade Practices relating to Securities Market) Regulations is serious & cannot be sustained on mere general allegations, individual perceptions, or violations of investment advisory regulations alone: SAT (See 'Legal Desk') India highlights Energy Security at 20th EAS Energy Ministers' Meeting (See 'Corp Brief') IPR - Visual deceptive similarity, phonetic identity, likelihood of public confusion, brand dilution, and misrepresentation of association are sufficient to justify interim injunctive relief: HC (See 'Legal Desk') Special Khadi and Village Industries Exhibition inaugurated at Delhi Haat (See 'Corp Brief') SARFAESI Act, 2002 - Writ remedy under Article 226 cannot be used to bypass or circumvent this designated statutory remedy & specialized forum, which is uniquely equipped to assess the intricacies of such proceedings: HC (See 'Legal Desk') An unsuccessful 'success fee' litigation (See CORP EINSICHT)

Print

India's AI-enabled MyGov Corona Helpdesk bags two awards at Global Summit

Published: Jul 01, 2020

By TIOLCORPLAWS News Service

NEW DELHI, JULY 01, 2020: AI enabled MyGov Corona Helpdesk bagged two awards under categories (1) “ Best Innovation for Covid-19 – Society” and (2) “ People's Choice Covid-19 Overall Winner”, at the recently held CogX 2020, which is a prestigious Global Leadership Summit and Festival of AI & Emerging Technology held annually in London.The awards were won by Technical Partner of Mygov, JioHaptik Technologies Limited.

MyGov is the world's largest citizen engagement platform, which facilitates two-ways communication between the Government and Citizen and facilitates participatory governance in India, the world's largest democracy. In the fight against Covid-19, MyGov, JioHaptik Technologies Limited and WhatsApp team collaborated to develop AI enabled MyGov Corona Helpdesk in the record time of 5 days including weekend.

MyGov Corona Helpdesk demonstrated the true Public, Private and Public Partnership (PPPP), wherein, Citizen centric services were provided by MyGov, the state-of-the-art technological solution including infrastructure were designed, developed, and deployed by JioHaptik Technologies Limited, and ideas given by public were factored-in on daily basis to improve the services and solution.

CogX is one of the world's largest events on AI, held annually in London with over 15,000 participants in attendance from the highest levels of business, government, industry, and research. The Cogx Awards are given out to the best-of-the-best in AI and emerging technologies across the world. After a rigorous evaluation, Indian chatbot ‘MyGov Corona Helpdesk' was chosen among hundreds of entries that made a difference to society during the pandemic. Following a live digital pitch in front of a worldwide audience and esteemed judges, the JioHaptik was awarded the honor for providing AI enabled technologicalsolution for ‘MyGov Corona Helpdesk' that has helped safeguard lives amid a pandemic.

In response to the COVID-19 outbreak, the ‘MyGov Corona Helpdesk' has received more than 76 million messages and processed over 41 million conversations. With the active involvement of Government, JioHaptik and WhatsApp, this chatbot has helped/continues to help over 28 million Indians stay informed while providing a platform to get latest information on Covid-19, curb rumors and misinformation.

Mr Abhishek Singh, CEO, MyGov said that right communication strategy and leveraging technology is an important strategy to deal with the pandemic. Digital India has made solid foundation. It has been the endeavor of Digital India and its initiative MyGov to act as a bridge between citizens and government and ensure citizen participation and information dissemination on platforms that most citizens use. Towards this objective, MyGov Corona Helpdesk, developed in partnership with JioHaptik and WhatsApp, has really helped improve our outreach and engagement. The chatbotengages citizens in user friendly manner with personalized information and updates on COVID-19, government advisories, advice of medical experts, stories of COVID19 survivors, myth busters and musical interludes through the positive harmonies campaign that also ensures that people are relaxed and stress free. Innovatiove use of inforgraphics, videos and podcasts has ensured that MyGov Corona Helpdesk remains a true friend of citizens in this crisis.

Speaking on the win, CEO & Co-Founder of Haptik, AakritVaish mentioned, ‘'What started as an initiative to spread the right information has today become a world-renowned technological solution that continues to assist millions. The Government's support was a key driver in building the ‘'MyGov Corona Helpdesk'' in record time and being recognized at a global technology summit further bolsters our belief that technology is meant to benefit society in the long run. We would also like to acknowledge our healthcare professionals as the real winners of this honor who are battling this pandemic 24/7.''

TIOL CORP SEARCH

TIOL GROUP WEBSITES

taxindiaonline
taxindiainternational
TKF
TIOLawards
A TIOL Website. Copyright © 2025 TIOLcorplaws.com All rights reserved.