NLMC organises mock E-Auction Training ahead of RINL Land E-Auction (See 'Corp Brief') India, Ghana sign historic MoU to advance Agricultural Research and Technology Transfer (See 'Corp Brief') COP31 should focus on closing Gaps and fulfilling Commitments: Yadav (See 'Corp Brief') CBN conducts Jan Samvad at Malana in Kullu District to create preventive drug awareness (See 'Corp Brief') IBC - Per Section 9 of IBC, where operational debt meets statutory threshold & no pre-existing dispute exists, then application for initiation of CIRP is maintainable: NCLT (See 'Legal Desk') Switzerland Sees India as Emerging Global R&D Power, Earmarks CHF 45 Million for Science and Technology Partnership (See 'Corp Brief') Textile Council To Form Working Groups To Address Sector Challenges (See 'Corp Brief') President Murmu urges AIIMS Bilaspur graduates to serve in Himachal's remote, rural areas (See 'Corp Brief') Banks told to expand digital lending, financial inclusion outreach: DFS secretary (See 'Corp Brief') SEBI - Allegation of violations of SEBI (Prohibition of Fraudulent and Unfair Trade Practices relating to Securities Market) Regulations is serious & cannot be sustained on mere general allegations, individual perceptions, or violations of investment advisory regulations alone: SAT (See 'Legal Desk') Union renewable energy minister will inaugurate Windergy India 2026 in Chennai on Oct 8 (See 'Corp Brief') Kasturi Cotton gains traction as India puts traceability on the textile map (See 'Corp Brief') IPR - Visual deceptive similarity, phonetic identity, likelihood of public confusion, brand dilution, and misrepresentation of association are sufficient to justify interim injunctive relief: HC (See 'Legal Desk') Dr. Jitendra Singh Pushes Digital Pension Services for Ease of Life (See 'Corp Brief') CIL steps up coal supplies to power plants amid availability concerns (See 'Corp Brief') SARFAESI Act, 2002 - Writ remedy under Article 226 cannot be used to bypass or circumvent this designated statutory remedy & specialized forum, which is uniquely equipped to assess the intricacies of such proceedings: HC (See 'Legal Desk') G20 Trade Ministers reach Consensus against Weaponization of Food through Coercive Trade Actions (See 'Corp Brief') Robotics to become accelerating tool in Every Specialty of Medicine: MoS (See 'Corp Brief') NITI Aayog organises National Workshop on SDG Budgeting in Kolkata (See 'Corp Brief') IPR - Fraudulent mobile applications deceptively imitating Plaintiff's branding and falsely projecting themselves as official investment platforms, deserves to be taken down: HC (See 'Legal Desk') First Tigress in Buxa Tiger Reserve released under Tiger Reintroduction Programme (See 'Corp Brief') CBN destroys over 10.84 tonnes of seized narcotic drugs (See 'Corp Brief') CRIT and IIFT organise three-day Orientation Course on Trade Negotiations (See 'Corp Brief') APEDA Facilitates FPO-led Export of Frozen Food Products from Haryana to Canada (See 'Corp Brief') PMLA - Provisional attachment invalid where material at hand does not show how in absence of provisional attachment, the properties could be so disposed off so as to frustrate confiscation proceedings: SAFEMA Tribunal (See 'Legal Desk') An unsuccessful 'success fee' litigation (See CORP EINSICHT)

Print

India's AI-enabled MyGov Corona Helpdesk bags two awards at Global Summit

Published: Jul 01, 2020

By TIOLCORPLAWS News Service

NEW DELHI, JULY 01, 2020: AI enabled MyGov Corona Helpdesk bagged two awards under categories (1) “ Best Innovation for Covid-19 – Society” and (2) “ People's Choice Covid-19 Overall Winner”, at the recently held CogX 2020, which is a prestigious Global Leadership Summit and Festival of AI & Emerging Technology held annually in London.The awards were won by Technical Partner of Mygov, JioHaptik Technologies Limited.

MyGov is the world's largest citizen engagement platform, which facilitates two-ways communication between the Government and Citizen and facilitates participatory governance in India, the world's largest democracy. In the fight against Covid-19, MyGov, JioHaptik Technologies Limited and WhatsApp team collaborated to develop AI enabled MyGov Corona Helpdesk in the record time of 5 days including weekend.

MyGov Corona Helpdesk demonstrated the true Public, Private and Public Partnership (PPPP), wherein, Citizen centric services were provided by MyGov, the state-of-the-art technological solution including infrastructure were designed, developed, and deployed by JioHaptik Technologies Limited, and ideas given by public were factored-in on daily basis to improve the services and solution.

CogX is one of the world's largest events on AI, held annually in London with over 15,000 participants in attendance from the highest levels of business, government, industry, and research. The Cogx Awards are given out to the best-of-the-best in AI and emerging technologies across the world. After a rigorous evaluation, Indian chatbot ‘MyGov Corona Helpdesk' was chosen among hundreds of entries that made a difference to society during the pandemic. Following a live digital pitch in front of a worldwide audience and esteemed judges, the JioHaptik was awarded the honor for providing AI enabled technologicalsolution for ‘MyGov Corona Helpdesk' that has helped safeguard lives amid a pandemic.

In response to the COVID-19 outbreak, the ‘MyGov Corona Helpdesk' has received more than 76 million messages and processed over 41 million conversations. With the active involvement of Government, JioHaptik and WhatsApp, this chatbot has helped/continues to help over 28 million Indians stay informed while providing a platform to get latest information on Covid-19, curb rumors and misinformation.

Mr Abhishek Singh, CEO, MyGov said that right communication strategy and leveraging technology is an important strategy to deal with the pandemic. Digital India has made solid foundation. It has been the endeavor of Digital India and its initiative MyGov to act as a bridge between citizens and government and ensure citizen participation and information dissemination on platforms that most citizens use. Towards this objective, MyGov Corona Helpdesk, developed in partnership with JioHaptik and WhatsApp, has really helped improve our outreach and engagement. The chatbotengages citizens in user friendly manner with personalized information and updates on COVID-19, government advisories, advice of medical experts, stories of COVID19 survivors, myth busters and musical interludes through the positive harmonies campaign that also ensures that people are relaxed and stress free. Innovatiove use of inforgraphics, videos and podcasts has ensured that MyGov Corona Helpdesk remains a true friend of citizens in this crisis.

Speaking on the win, CEO & Co-Founder of Haptik, AakritVaish mentioned, ‘'What started as an initiative to spread the right information has today become a world-renowned technological solution that continues to assist millions. The Government's support was a key driver in building the ‘'MyGov Corona Helpdesk'' in record time and being recognized at a global technology summit further bolsters our belief that technology is meant to benefit society in the long run. We would also like to acknowledge our healthcare professionals as the real winners of this honor who are battling this pandemic 24/7.''

TIOL CORP SEARCH

TIOL GROUP WEBSITES

taxindiaonline
taxindiainternational
TKF
TIOLawards
A TIOL Website. Copyright © 2025 TIOLcorplaws.com All rights reserved.