NHAI enhances Digital Services on RajmargYatra Mobile App (See 'Corp Brief') A&C - If guarantees were contractually agreed substitute for cash deductions, it should ideally remain in place to secure interests until final resolution: HC (See 'Legal Desk') Govt, RBI strengthen Fintech Ecosystem with Enhanced Regulatory Frameworks (See 'Corp Brief') Govt modernising official statistical system through greater use of digital technologies (See 'Corp Brief') NI Act - In complaint u/s 138 filed by company, substitution of company's AR is legally permissible, and non-examination of first AR cannot, by itself, be treated as fatal defect leading to acquittal: HC (See 'Legal Desk') 58 Leaders from 40 Political Parties attended Meeting (See 'Corp Brief') Odisha's New Coastal Highway: A Gateway to Spiritual Journeys (See 'Corp Brief') IBC - Foreign subsidiary assets must remain separate from parent company's insolvency proceedings: NCLAT (See 'Legal Desk') Vaishnaw flags Off Ramnagar-Dehradun Express (See 'Corp Brief') Centre provides extended Relief Window for Select Solar Projects up to December (See 'Corp Brief') Arbitration and Conciliation - A supervisory court lacks power to modify an award or grant fresh substantive reliefs, rendering petitioner's prayer for active domain transfer legally unmaintainable: HC (See 'Legal Desk') Vivek Nishant Nath takes charge as Director (Commercial), NMDC (See 'Corp Brief') Aadhaar App crosses 40 Million Downloads, Driving Convenient Digital Identity Services (See 'Corp Brief') Arbitration - Scope of interference under Section 37 of the Act is highly circumscribed & does not permit re-appreciation of evidence or fresh factual determination on matters of accounting: HC (See 'Legal Desk') PM lays bricks for 150-bed state-of-the-art Critical Care Block at PGIMER (See 'Corp Brief') Govt to release Revised Index of Core Industries Series with Base Year 2022-23 (See 'Corp Brief') 4th Edition of IICA's National Conference on Responsible Business Conduct held in Delhi (See 'Corp Brief') Capital Market - AMC/ Fund houses cannot, on grounds of commercial expediency or investor benefit, unilaterally extend maturity of securities and delay redemption of scheme proceeds: SC (See 'Legal Desk') MSDE extends Special Intervention under PM-NAPS to Boost Apprenticeship (See 'Corp Brief') Centre for Trade and Investment Law launches guidebook to help Indian MSMEs expand into global markets (See 'Corp Brief') Misc - Metro depot is indispensable part of metro rail project and therefore squarely falls within public purpose: SC (See 'Legal Desk') Goyal leads High-Level Delegation to Finland to Strengthen Trade and Investment Ties (See 'Corp Brief') Over 75 Industries join ICAR CSR Conclave 2026 (See 'Corp Brief') Misc - Inclusion of royalty, DMF and NMET in sale value under Mineral Conservation and Development Rules, 2017, is valid measure for computation of average sale price and does not alter nature of royalty u/s 9 of MMDR Act: SC (See 'Legal Desk') Tech Innovation and disruption in Construction Industry (See 'CORP EINSICHT')

Print

India's AI-enabled MyGov Corona Helpdesk bags two awards at Global Summit

Published: Jul 01, 2020

By TIOLCORPLAWS News Service

NEW DELHI, JULY 01, 2020: AI enabled MyGov Corona Helpdesk bagged two awards under categories (1) “ Best Innovation for Covid-19 – Society” and (2) “ People's Choice Covid-19 Overall Winner”, at the recently held CogX 2020, which is a prestigious Global Leadership Summit and Festival of AI & Emerging Technology held annually in London.The awards were won by Technical Partner of Mygov, JioHaptik Technologies Limited.

MyGov is the world's largest citizen engagement platform, which facilitates two-ways communication between the Government and Citizen and facilitates participatory governance in India, the world's largest democracy. In the fight against Covid-19, MyGov, JioHaptik Technologies Limited and WhatsApp team collaborated to develop AI enabled MyGov Corona Helpdesk in the record time of 5 days including weekend.

MyGov Corona Helpdesk demonstrated the true Public, Private and Public Partnership (PPPP), wherein, Citizen centric services were provided by MyGov, the state-of-the-art technological solution including infrastructure were designed, developed, and deployed by JioHaptik Technologies Limited, and ideas given by public were factored-in on daily basis to improve the services and solution.

CogX is one of the world's largest events on AI, held annually in London with over 15,000 participants in attendance from the highest levels of business, government, industry, and research. The Cogx Awards are given out to the best-of-the-best in AI and emerging technologies across the world. After a rigorous evaluation, Indian chatbot ‘MyGov Corona Helpdesk' was chosen among hundreds of entries that made a difference to society during the pandemic. Following a live digital pitch in front of a worldwide audience and esteemed judges, the JioHaptik was awarded the honor for providing AI enabled technologicalsolution for ‘MyGov Corona Helpdesk' that has helped safeguard lives amid a pandemic.

In response to the COVID-19 outbreak, the ‘MyGov Corona Helpdesk' has received more than 76 million messages and processed over 41 million conversations. With the active involvement of Government, JioHaptik and WhatsApp, this chatbot has helped/continues to help over 28 million Indians stay informed while providing a platform to get latest information on Covid-19, curb rumors and misinformation.

Mr Abhishek Singh, CEO, MyGov said that right communication strategy and leveraging technology is an important strategy to deal with the pandemic. Digital India has made solid foundation. It has been the endeavor of Digital India and its initiative MyGov to act as a bridge between citizens and government and ensure citizen participation and information dissemination on platforms that most citizens use. Towards this objective, MyGov Corona Helpdesk, developed in partnership with JioHaptik and WhatsApp, has really helped improve our outreach and engagement. The chatbotengages citizens in user friendly manner with personalized information and updates on COVID-19, government advisories, advice of medical experts, stories of COVID19 survivors, myth busters and musical interludes through the positive harmonies campaign that also ensures that people are relaxed and stress free. Innovatiove use of inforgraphics, videos and podcasts has ensured that MyGov Corona Helpdesk remains a true friend of citizens in this crisis.

Speaking on the win, CEO & Co-Founder of Haptik, AakritVaish mentioned, ‘'What started as an initiative to spread the right information has today become a world-renowned technological solution that continues to assist millions. The Government's support was a key driver in building the ‘'MyGov Corona Helpdesk'' in record time and being recognized at a global technology summit further bolsters our belief that technology is meant to benefit society in the long run. We would also like to acknowledge our healthcare professionals as the real winners of this honor who are battling this pandemic 24/7.''

TIOL CORP SEARCH

TIOL GROUP WEBSITES

taxindiaonline
taxindiainternational
tioltube
TKF
TIOLawards
A TIOL Website. Copyright © 2025 TIOLcorplaws.com All rights reserved.